Regardless of the fact that the hosting service provided by the different companies is more or less identical, every provider has got their own platform with its own modifications and ways to complete certain procedures. In this situation, an information-stuffed knowledge base will be pretty helpful both for persons with little or no previous experience and for technically knowledgeable individuals who will sooner or later find out how particular operations are completed, but will lose precious time meanwhile. The aim of such a knowledge base is to help make the service quick and simple to use, saving users time and effort. The outcome is more satisfied clients, as they can swiftly find the information they require, and significantly less work for the customer service staff representatives, because typically most of the questions and problems that customers have are already described in the knowledge base. If the articles are competently written and encompass more topics, you’ll be able to discover more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting plan from our company, you’ll acquire access to our in-depth online documentation where you will see information about more or less everything associated with our hosting solutions. The topics cover anything from how to create an e-mail address on your mobile phone, to how to do different things using an .htaccess configuration file. The articles are written in an easy-to-understand way and include detailed guidelines on how to execute a particular task within your Hepsia hosting Control Panel. You can also find info that is not connected directly to Hepsia, for example one that concerns Internet apps on your desktop PC. The entire archive of articles will be available in the Control Panel’s Help section, but those that are dedicated to a specific section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to find out pretty much everything connected to your account.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a detailed online knowledge base for all our current and future clients, so if you get a semi-dedicated server plan through us, you’ll be able to find any info that you require at any moment. We have multiple informative help articles, which will help you understand better what is going on in your account – "What is PHP?" and "What are file access permissions?" are merely two examples. Our instructive guides will help you do anything you like – uncompress an archive, import a database, forward a domain name, and so on. Moreover, we’ve also got troubleshooting guidelines, which will allow you to find out what causes a given problem and the viable solutions for it. In case you can’t send e-mails or your domain name opens a 500 Internal Server Error message, for example, you can resort to our knowledge base and rectify the problem immediately. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.