Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Resolution Warranty

  • Our tech help and support Department is on duty round the clock to take care of every one of your help needs. Every single ticket you send out to us will be addressed within up to 60 minutes. If your situation calls for aid from an admin, we’ll send the ticket to the person on duty and will inform you that the issue will soon be resolved.

  • Top quality support service
  • Professional Technical Assistance Service

  • Our tech assistance Department will be working for you round the clock to to attend to all help inquiry tickets that you send. We offer client help for all the software programs that are installed in advance on your machine. These include our in–house created Web Control Panel, the selected Operating System as well as the server admin panel (based on the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Web Control Panel that is available at no cost with your VPS gives an inbuilt collection of articles. You can find a range of comprehensive how to tutorials and a number of step–by–step video classes that display all the normal website maintenance tasks. You can get access to them by clicking on the Help or Video control keys in the upper right side of each Control Panel section.