A 99.9% Server Uptime
The principal advantage of constructing your very own shared hosting platform is that you do not have to worry about compatibility issues – you configure a specific set of software applications in such a way as to work with a specific set of hardware components. The outcome is something significantly more steady and reliable, because there are less potential chances of failure. We’ve set up our cloud hosting platform atop time–tested hardware parts plus a heavily customized version of SELinux in an attempt to create a really risk–free environment for your personal sites.
That’s why, with each of our Linux shared plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is crucial to also build your own network architecture. That is why we built a custom–configured internal network in all our datacenters. Relying on world–class Juniper switches and routers, our internal network allows for superluminal data transmission speeds and is completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which hosting offer you have selected.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to curtail all possible risks with our cloud hosting packages and irrespective of the fact that we provide premium support, there are times when the client is just not content with what we have to offer. Or he wants to switch to a more powerful hosting service, like a VPS server or a dedicated server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not pleased, we will give you a full refund.
24/7 Technical Support
We have mindfully picked each individual member of our 24x7 support team to make certain that we can provide the best possible tech support that you can possibly get. Each of our techs has many years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. And they are at your disposal 24/7/365 – you will be able to get in touch with them at any moment and they will get back to you as soon as possible.
Their average ticket response time is under twenty minutes, while with other web hosting companies you need to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your queries will be replied to in under sixty minutes.